A new order system for fast food drive-through restaurants makes it easier for hearing or communication impaired customers to place orders.

With story from IndyStar.com

Order Assist

Including customers with disabilities in your business taps new markets and can increase revenues.

A new order system for fast food drive-through restaurants makes it easier for hearing or communication impaired customers to place orders.

More than 30 customers use the system at one location of Culver’s a chain of 370 restaurants in 17 states.

“OrderAssist lets the deaf and hard of hearing order at the drive-through window by using a buzzer system,” reports IndyStar.com.

“Customers use the buzzer to alert employees that they need assistance, then they pull up to the service window, where they can receive an order form to complete. The cost for the order is written down for the customer.”

“Jeff Meyer, owner of the 96th Street and Greenfield locations, installed OrderAssist nearly two years ago. The system costs $1,500, including installation.”

OrderAssist is a product of Inclusion Solutions, a Chicago company which builds “simple, effective and affordable solutions and services to open their doors to a whole new base of customers.”

This is the reality if the disability market. If you build it they will come. 16% of the population have a marked disability. Low cost systems that allow the disabled to deal with your business open new markets to you. Most people think of parking and door openers which are important but the hearing issue obviously can result in new sales.

For the full article, click on IndyStar.com

For the manufacturer, click Inclusion Solutions