The speed with which Smitty’s Restaurant turned around the gaffe at an Edmonton restaurant can be attributed to the power of the media and social media like Facebook.
Kicked out of a restaurant because the manager didn’t feel the autistic child was normal enough, the mother Sarah Seymour, fought back with a media campaign. She gave interviews to CBC, CTV and the Edmonton Journal. Seymour formed a Facebook group that grew to almost 500 members in a few days.
Smitty’s turned the problem around almost on a dime and will be developing more appropriate policies towards people with autism, even participating in a fund raiser.
Kudo’s to Smitty’s and to Seymour for using social media and regular media to achieve a positive outcome.
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