People steal music on the internet because the music companies refuse to provide honest customer service.

Bob Dylan, disappearing digital music

Sony/Columbia and the whole bunch of them are living in the past. As a result, most people just download their music for free.

My recent experience with honesty is so pathetic it makes me wonder why I bother. I was given a new Bob Dylan CD for Christmas – how thoughtful. The present came with a coupon to download an extra song – wow! That’s a new idea. A month later I still don’t have a song that works. I have the file but DRM or Digital Rights Management stops it playing.

Being a doo-bee, I sent three emails to Sony Columbia asking for help.

Not a word, twitter or peep from them. If I really wanted the song, I could easily download it for free from a pirate site along with any other Dylan song I wanted, and videos too.

Why do I bother? Millions of other people have discovered the music companies are greedy people who didn’t make into the modern era.

While the music companies whine about lost profits and all that jazz, millions of songs are ripped off every day. For more reasons why see an insiders view.