Fancy high-end phones will not hide the reality that Nokia’s customer service is substandard

Nokia Lumia 925 set to launch on May 16th will be dead in the water unless Nokia can fix service issues
Nokia is set to launch the Lumia 925 on May 16th with a lighter phone and better camera than the Lumia 920 but it’s a futile effort when the existing Lumia phones are trouble prone and service from Nokia slow to non-existent.
If Nokia had no competition, one could understand arrogance and bad service. Up against Apple and Android, it looks like Nokia has a death wish, or at least watched “The Gang That Couldn’t Shoot Straight” once too often.
When your business-use phone is dead and gone back to Nokia for service, its hard to remember the screen is cool and it takes good pictures. Continue reading






